[protected]@aol.com Groupon has made it impossible to reach them because they want to keep our money! It uses cookies to ensure that it gives you the best experience on our website. they claim they gave me a refund but they did not. Groupon, Inc. Corporate Office & Headquarters Groupon, Inc. Corporate Office & Headquarters 600 W Chicago Ave Ste 620 Chicago IL 60654 Groupon, Inc. corporate phone number: (312) 784-2366 Average Rating and Total Reviews Avg. Careers Site Design by Beamery, This website uses cookies. I await an immediate response, Desired outcome: No way to contact them, since COVID started. Complaint-handling The below table sets out details of the main types of complaints made to Groupon's merchant services department by or on behalf of merchants it promoted on the www.groupon.co.uk website between 12 July 2021 to 11 July 2022. The Groupon management team includes Kedar Deshpande (Chief Executive Officer), Simon Goodall (Chief Revenue Officer, Chief Commercial Officer), and Jill Balis (Chief Marketing Officer) . of Conduct in conducting business with or on behalf of Groupon, even You represent that you are of legal age to form a binding contract. Trading in CFDs may not be suitable for all investors. An extra 7% tax on that amount would be $140 million taken from consumers . I want my money back OR I want the Dove delivered to me. I had coupons that I had yet to redeem. c/o The Risk Management Department. Non peak are not usable until September when summer is over. The Groupon management team includes Kedar Deshpande (Chief Executive Officer), Simon Goodall (Chief Revenue Officer, Chief Commercial Officer), and Jill Balis (Chief Marketing Officer). Now, working with a Groupon Merchant Agreement takes a maximum of 5 minutes. Email: emearisklegal@groupon.com. Groupon deactivated my account hours after I made a purchase. Get Contact Info for All Departments Groupon Org Chart by Role HR (26) Donna Helphrey Vice President Talent, Go1 4 Groupon employs 1 employees. To have someone call me & make sure I have a voucher for the concert that was rescheduled for 2 years. Well to get feedback of the complaint issue raised.And to hve a better system of recording a complaint/issue. No response. a response from groupon or valvoline corporate and hopefully a partial refund for the blatant overcharge. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. Claim it and get a lot of features. Not seeing your next role, or not the right time to apply? 15 ADVERTISIMENT Groupon.com contacts Phone number 1800 952 5210 Website www.groupon.com Gerald Cohn Well if I cant get into the app how am I suppose to get ahold of them? Respect, community, ownership, and inspiration are only some of the values that guide our work. While they were working on it another technician gave me a printed sticker marked to change the oil in 3000 miles. Also have all screenshots of purchase. It happened to me too, wandering if and how I can get the fund back failure to honor terms of better busine. Groupon deleted my account. Groupon or we). have someone from Groupon rectify this error--. Whether the glass is half empty or half full, Valencia pioneer and Global Green Award winner Marco L. makes an effort to fill it - especially if its with red wine. I feel the groupon information is at best mis-leading and the switch and bait tactic to the more expensive oil without my permission is clearly a switch and bait tactic. If necessary, you should seek independent advice. [protected]. I made reservations with groupon to stay at a hotel in Las Vegas ad they decided to completely ruined my trip and caused my daughter fear of staying by herself because she was being kicked out of a hotel room that I had already paid for. I went to check today and the account was terminated. Groupon, Inc. 2022 - All rights reserved. I asked for my money back 15.70 and they said NO as its in transit, well its been in transit now for 3 weeks and 3 days. Account deleted with over $100 groupon bucks and unable to recover. The purchase was "processing" for several hours. They said it had been delivered. Desired outcome: I need someone to refund my money before I get charged an overdraft fee. Groupon is a deal-of-the-day website that features discounted gift certificates usable at local or national companies. Neither of which is specified by Groupon anywhere on the website/app. They inspire me to be a strong leader and to help them develop and achieve their goals. However, with our pre-built web templates, everything gets simpler. I GATHER THATS THE REASON THEY DONT PROVIDE AN EMAIL ADDRESS ANYMORE TO MAKE THINGS TOUGHER FOR TGE CUSTOMER AND AS SUCH NO COPY OF THE COMPLAINT. The preparing of legal documents can be high-priced and time-consuming. I think this company is about to tank. I am emailing you as a last resort to my problem. This company sent ten (10) bags of Krave Gold Labe Beef Spicy Sesame Cuts Ginger. I want my money back OR I want the Dove delivered to me. Before trading, you should ensure you fully understand the risks involved and consider your level of experience. To accomplish this, we look for dreamers, thinkers, doers, go-getters, and the people who know that solving problems the right way, together, makes us stronger than if we acted alone. I have bought several deals where the business ended up not honoring the groupon. The last message said I violated your terms and so I could never use Groupon again. Sign in to get personalized notifications about your deals, cash back, special offers, and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Desired outcome: Go for it! I want to know why my account was deleted, Ref their Poor customer service and Very Poor quality Item ordered, Well to get feedback of the complaint issue raised.And to hve a better system of recording a complaint/issue. I contacted customer service and was told i had somehow violated their terms and services agreement. Posted by admin October 18, 2022. I had $387 in Groupon bucks from a skydiving trip. I love the constant diversity of issues we face at Groupon, which enables us to strategically and creatively drive solutions to propel the business forward. RISK WARNING: Forex and CFDs are leveraged financial instruments that carry a high degree of risk and may expose you to significant losses. Tracy O. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Groupon.com. I tried to log on to my account and my password did not work. Desired outcome: The concert has been rescheduled to 8/2022, IT HAS NOT been used. I then went to the Help and opened up a conversation: It is obvious that whom I was corresponding with was either not educated or not familiar with english as many many of the words were misspelled. Please refund me my money. Or are shut down completely. I was greeted by a young man who I told I would like a synthetic blend oil change and to mark my sticker for 7500 miles from my current odometer reading. Im not sure how though cause they won't tell me! We expect our Vendors (including their employees, agents, subcontractors, and affiliates) to comply with the Vendor Code of Conduct in conducting business with or on behalf of Groupon, even when the Vendor Code of Conduct exceeds the requirements of applicable law. 4.2. Ref Poor quality of bras sent and obviously the designer and maker needs some lectures in anotomy, Desired outcome: money back and all my info scrubbed from Groupon servers. As a member of our Legal team, you'll help look after all things legal and policy-related for Groupon. Strong partnerships with great local businesses are at the very heart of Groupon. This complaint was posted by a verified customer. Read more. law. I filed a complaint, put a stop to my credit cards, changed my groupon information, and a lady responded saying that this is a FINAL SALE, NO REFUNDS. For further frustration I knew an confirmed that most gas stations and even places like Firestone only charge 77-$90 for the same service I was chagged $167.40. I had to buy two additional tickets in another site to get in the park on June 6th. But most of all, I love my team and the dedication they show to doing a great job day after day. SOME KIND OF EXPLANANTION AS TO IN GODS NAME WHAT IS GOING ON, WHERE IS MY PURCHASE, I DEMAND A DELIVERY DATE/DAY & TIME OR A FULL REFUND AND COMPENSATION FOR THE DOWN TIME I AM HAVING TO TAKE TO CONTINUALLY EMAIL, Groupon deleted new account without any notice. Using an excuse of Terms violation is the easiest way to close new accounts and claim unused funds. ADVERTISIMENT We are here to help 16 years' experience in successful complaint resolution Each complaint is handled individually by highly qualified experts Honest and unbiased reviews Last but not least, all our services are absolutely free 1 2 3 . Get Contact Info for All Departments Groupon Org Chart Groupon Team Growth I have done everything Im supposed to and keep getting rejected. Groupon presents exciting challenges for our Legal department to tackle. If you continue without agreeing to the cookie conditions, we'll assume that you are happy to receive all cookies on this website. SOME KIND OF EXPLANANTION AS TO IN GODS NAME WHAT IS GOING ON, WHERE IS MY PURCHASE, I DEMAND A DELIVERY DATE/DAY & TIME OR A FULL REFUND AND COMPENSATION FOR THE DOWN TIME I AM HAVING TO TAKE TO CONTINUALLY EMAIL. They were quick enough in taking my hard earned money, absolutely appalling customer service, if I was groupon I would block them from using your website. Is this your company? i was asked for my email and groupon would send me an email to reset my password. At Groupon, we believe in the power of communities and supporting the growth of local businesses, helping them reach more and more customers along the way. Dane oversees Groupon's entire global human resources and legal functions, which includes commercial, corporate security, employment and compliance, government affairs, immigration, information security, intellectual property, litigation, privacy, regulatory reporting and risk. Read more. Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. I chose forgot password, put in e-mail and received the message "We received your password reset request, but unfortunately, there is no account on file with this email address." The Vendor Code of Conduct is available in the following languages: EnglishNederlandsFranaisDeutschItalianoPolskieEspaol, Groupon Gift Ideas | Valentine's Day Gifts | Mother's Day Gifts | Father's Day Gifts | Things to Do | Kids Activities | Nightlife | Restaurants | Spas | Massages | Hair Salons | Travel, Grow Your Business by Working with Groupon, Do Not Sell or Share My Personal Information. Our state-specific web-based samples and crystal-clear instructions eliminate human-prone errors. Our daily local deals consist of restaurants, spas, hotels, massages, shopping vouchers, things to do, and a whole lot more, in hundreds of cities across the world. The tell me to upload insurance Groupon for whatever reason will close your account without any notifcation to the account owner. business with any Groupon, Inc. business or subsidiary (collectively, Im trying to create a groupon campaign for my heating and air company and I keep getting emails saying to need to upload or Hi, I need a explanation to whats happening to my card an personal information. agents, subcontractors, and affiliates) to comply with the Vendor Code . Now I don't have a Voucher to use for the concert,& can't reach anyone about it, cause they have the ticket marked as used. To have someone call me & make sure I have a voucher for the concert that was rescheduled for 2 years. Please read the full Risk Disclosure Statement for further details. On Monday June 6th I accidentally purchased two universal non peak tickets. - Not fair treatment, and run around closed account after 12 years of membership. - Vice President, Deputy General Counsel. Anantha S. (Groupon) a response from groupon or valvoline corporate and hopefully a partial refund for the blatant overcharge. You'll collaborate and work cross-functionally across all business channels including, product, marketing, information security, corporate development, and more. If you continue without agreeing to the cookie conditions, we'll assume that you are happy to receive all cookies on this website. money back and all my info scrubbed from Groupon servers, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. have someone from Groupon rectify this error--. Im trying to create a groupon campaign for my heating and air company and I keep getting emails saying to need to upload or update and they keep giving me the run around. All I request is the product that I ordered or my money back so that I can reorder it. We came to Global Green Award winner Kristen to learn more about her journey through Groupons finance org and we stayed for the bunny/puppy friendship. It looks like nothing was found at this location. The standards we operate under: Groupon International always tries its best at what it does and promises that: 4.1.1. we will exercise reasonable care and skill in performing our obligations under this Agreement; 4.1.2. and we will not contravene the requirements of professional diligence in what we do. 25343 BC 2019), with its company registered address at First St.Vincent Bank Building, James Street, Kingstown, St.Vincent And The Grenadines. I logged in the next day, and my password didn't work. Im very disappointed an sadden that this is happening a month before my wedding . Discover the people and places that help us grow Groupon. I have been lucky to work with a team that is so passionate, smart, and hardworking on a daily basis. I have had a Groupon account for many years and currently have several active Groupons that I cannot access. The page told me a two hour wait for the email. If youre looking for an inspiring leaderor a workout buddy in CaliforniaMartha, VP of Global Risk, is your go-to. Desired outcome: I waited for approximately 40-45 minutes while several technicians were doing something under my hood and when the manager walked by I asked if there was a problem and he told me a large socket had fallen between the radiator and the fan blade and they had to get it out to prevent serious damage. I have proof that I paid through the groupon app and also had to pay again out of pocket because groupon never sent the reservations to the hotel. After they finally retrieved the socket another person came to my window and I gave him the groupon and he advised I had purchased one for a synthetic blend and my bmw requires a full synthetic oil but he would use the groupon valued for $43.99 and I could pay the difference which he said was going to be an additional $123.41! Our model gets smarter over time as more people . The manager guided my car out and only said drive carefully. What a scummy company. When tried to log on a few days ago, it said my password was wrong. Careers Site Design by Beamery, This website uses cookies. I tried to cancel the online purchase, but couldn`t for some reason. Explore our Chicago headquarters, engineering bays in Bangalore, virtual roles, and more. Sincerely So---it cost me more using the groupon and the added cost than if I used no groupon and if they had told me from the start I would have gone online right then and bout a full synthetic change for $89.99. We're curious, fun, and passionate about making a global impact on a local scale. Collecting any of the following: The objects of the Company are all subject matters not forbidden by International Business Companies (Amendment and Consolidation) Act, Chapter 149 of the Revised Laws of Saint Vincent and Grenadines, 2009, in particular but not exclusively all commercial, financial, lending, borrowing, trading, service activities and the participation in other enterprises as well as to provide brokerage, training and managed account services in currencies, commodities, indexes, CFDs and leveraged financial instruments. I contacted Groupon to let them know this was a mistake. Groupon is an easy way to get huge discounts while discovering fun activities in your city. I did not make this purchase. I tried to send another email today - I got a form field but the button to send it would not function. I bought a few groupons as gifts for family members and the next morning i couldn't access my account. I know their were full synthetic groupons for $89 and the sum of my groupon cost and the additional came to $167.40! A chiropractor hires a marketer, and pays that person 10% of the revenue generated from treatment provided to patients referred by the marketer to the chiropractor. you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA . Desired outcome: I ordered 6 bottles of Dove Body Wash. Sign up for our talent community and stay up to date with careers at Groupon. Back in 2020, you printed them. Groupon seems to be eliminating customer service options. There's probably a chance that our account was hacked or your (Groupon) services were down. I emailed Groupon an they told me to get ahold of them in the app an never said anything again. Groupon has locked my account, for the last 3 months, the total from my 5 vouchers + Groupon Bucks is worth $500. When I tried to put in my email it said that it didnt exist. 7.1 Groupon promises that: 7.1.1 it will exercise reasonable care and skill in performing its obligations under these Terms of Sale; 7.1.2 the Vouchers are of satisfactory quality and fit for their purpose; 7.1.3 it shall not contravene the requirements of fairness or professional diligence in what it does. Don't just take it from us: let #TeamGroupon tell you what it's like to work here. Legal: Malfex Group Limited is authorised and Licensed by the Financial Services Authority(Registration Number. Sign up for our talent community and stay up to date with careers at Groupon. Specifically, I purchased a Sam's Club membership for $20. Desired outcome: When reaching out to the company the only solution they are offering is cash back in their own "Groupon Bucks." People Marco L. - Area Manager, Operations Finally even after having to wait 40-45 minutes and still not having a sticker I asked again an the technician instead of printing out what I requested just took a blank sticker and wrote out my request with a magic marker. Among other complaints, plaintiffs claimed that Groupon Vouchers contained expiration dates and other restrictions in violation of federal and state law, according to legal documents. e believe in the power of communities and supporting the growth of local businesses, helping them reach more and more customers along the way. We're curious, fun, and passionate about making a global impact on a local scale. There is clearly a pattern here. My account Just happened to me too, so the issue isnt resolved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Maybe try a search? Furthermore, the amounts at issue are substantial: Groupon's S-1 anticipates selling $2 billion of vouchers in 2011. I have talked to the chat representatives and was told there is no telephone number to talk to a live representative. Waited another hour (a total of 3 hours) by the 3rd hour I went to check my emails then my Groupon profile on app an it was all deleted without my consent. - Return my refund to original payment not groupon bucks, Account Deleted with no notice and existing Groupon Bucks. Seriously, you are pieces of [censored]. Conversation with 0e07b8333f2202ee4677b406bb6cf8eb9e09cdce I await your response before deciding if I should take alternate action or begin to post my experience in on line reviews. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. If, by chance, reps from Groupon.com see this: F*ck all of you mother*uckers. Join us, and we'll show you what it's like when work (and life) are never boring. Groupons Vendor Code of Conduct sets out guidelines and requirements for Section 4 is important! We're committed to helping people and communities thrive. Groupon, Inc. 2022 - All rights reserved. They ask me to add a radius and zip code in the fine print but theres no option to do that. I also tried calling the hotel an they claimed that the days I picked where in the computer but under someone elses name. Groupon requires Vendors to comply with all applicable laws and regulations governing confidential and proprietary information and to take all necessary measures to safeguard all such information that they receive from Groupon and/or about Groupon's business partners, Vendors, customers, employees, and candidates for employment. Groupon Legal Department. And, by connecting our customers with our merchant partners, we create relationships between loyal, repeat . I offered to send the merchandise back to them in replacement for what I had ordered and they said no. I hve frst written to an email address i had to raise a complaint/feedback in respect to an item i bought and as it was retufned snd stated that the email is no more-i used the link provided and submitted the complaint. I "chatted" with customer support for hours because Groupon probably decided that it was easier to be a heartless entity over text. I then had an email pop up saying I purchased a san Diego Seaworld ticket for 79.99. A lawyer seeks to be paid $500 for each new patient the lawyer refers to the chiropractor's office. These are just some of the stories and faces of the people who make Groupon an amazing place to work. I had a 100.00 credit left from a 400.00 gift on my account. i forwarded this person my last order with my email--they stated they have no record -this went on for a while ending with the fact that they do not have any record----My account and money is gone -----i am probably not the only one to have had his or her account ,with a credit or gift money still on the account and Groupon deactivate the account---- Something is very wrong--, Desired outcome: These are just some of the stories and faces of the people who make Groupon an amazing place to work. I was sitting in my dining room talking with my brother at the table when my phone went off.. My bank balance went to -79.99. I have had a Groupon account for many years and have used it through the years. People Marta B. At Groupon, we believe in the power of communities and supporting the growth of local businesses, helping them reach more and more customers along the way. Reach out to the account owners and allow us to explain what/if anything is going on. I need a explanation to whats happening to my card an personal information. Reach out to the account owners and allow us to explain what/if anything is going on. Full cash refund for current account's statement of credit. You must be at least 18 years old to be eligible to use the Site. This review was chosen algorithmically as the most valued customer feedback. [protected]@yahoo.com - My account was deleted with no notice and I have existing Groupon Bucks and unexpired Groupons totalling over $100. | Regulation | Terms & Condition | Execution Policy | Privacy Policy| Risk Disclosure | Conflicts of Interest | Complaints Handling Procedure. That means everything from lawsuits to sales contracts to securities laws to intellectual property protection. The contact information for Groupon's Copyright Agent for notice of claims of copyright infringement is: Groupon, Inc. Attn: Copyright Agent c/o The Risk Management Department 1 Swan Lane London EC4R 3TN UK Email: emearisklegal@groupon.com When I tried to reset it, it said my email was not on file. Thank You, Katharine Klapp. Without giving the following information, I am unable to assist you further with this issue. I got no reply. Get to know the once-in-a-lifetime teammates, projects, and opportunities that will inspire you to log on, day in and day out. Click here to get notifications about new complaints of Groupon.com. They refused a refund. Groupon has made it impossible to reach them because they want to keep our money! This week I purchased a valvoine groupon for a synthetic blend oil change which I used today at the valvoline store on highway 70 s in Nashville, tn. I was due to get married this October 2022, so I went on Groupon a purchased a chapel an a hotel. When the war in Ukraine broke out just across her border, Senior Sales Trainer Marta B. showed us what it truly means to live the Groupon values. I have purchased many group-ons over the years and definitely will never go back to this location and hope you follow up with this terrible experience sine this valvoline store reflects on your image and credibility. I want them to make this right as they have done nothing but ignore me. when the Vendor Code of Conduct exceeds the requirements of applicable Discover how established policies & processes applied to interesting challenges provide our business a path for growth. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Not seeing your next role, or not the right time to apply? - Senior Sales Trainer When the war in Ukraine broke out just across her border, Senior Sales Trainer Marta B. showed us what it truly means to live the Groupon values. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. -all around horrible experience for us. Hi, I have been a Groupon customer since its inception. I purchased FLIP FLOPS on 18th March 2022 and after numerous emails to ZOOW LTD they keep fobbing me off with "its our for delivery, please be patient" Well my patience has run out. e believe in the power of communities and supporting the growth of local businesses, helping them reach more and more customers along the way. Nov 24, 2022, 7:45 AM GMT+5:30 Join us, and we'll show you what it's like when work (and life) are never boring. 14 salaries (for 13 job titles) Updated 10/14/2022. At Groupon, we believe in the power of communities and supporting the growth of local businesses, helping them reach more and more customers along the way. Watch the execs get golden parachutes while their rank and file are told they're out of a job and all the customer money they're holding is lost. IT Department Groupon employs 6,576 employees. I have chatted with representatives several times and have been emailing account specialists over the last two days. As a member of our Legal team, you'll help look after all things legal and policy-related for Groupon. Thank you. Several businesses on Groupon do not accept their deals during COVID. As the 2 hour window passed an still no email, I kept checking my Groupon profile to see if it said available yet. At this point I just want to be refunded the money I put into the account and I will never use Groupon again. We expect our Vendors (including their employees, am hoping someone can assist me. That means everything from lawsuits to sales contracts to securities laws to intellectual property protection. I have reached out to Customer Service several times and I am told I have to be logged in which is ridiculous since my account has been deleted. Need to reach a live person, or be able to chat with them. Where is our consumer protection bureau? I asked what i did and was threatened with legal action LOL for buying your products? To make things even worse not one person ever said "i am sorry" or apologized for the wait after not explaining the cause of the wait until I asked about it. While attempting to purchase two groupons with their new user discount code, the site kept erroring out. London E1 8FA UK. all merchants, vendors, and suppliers (collectively, Vendors) that do I am a 70 year old woman living in Kansas - a retired teacher, mother and grandmother - and I have never done anything illegal or anything to violate any Groupons. Submit a complaint and get your issue resolved. Groupon is clearly trying to lure users back with fake ads for discounted memberships and other products and services. When the first contact came by my window I asked him to do a new sticker and actually wrote out the mileage and change date so there would be no question. To accomplish this, we look for dreamers, thinkers, doers, go-getters, and the people who know that solving problems the right way, together, makes us stronger than if we acted alone. They have breached their contract and I demand a response as a matter of urgency. Alissa "Ali" Jubelirer joined Revolution on Monday as general counsel after spending more than seven years in Groupon's legal department in Chicago, where she most recently served as vice. How much do Groupon employees make? (other than if you are sending a notice to Groupon for the purpose of legal process) or by pre-paid post. This will surely increase the credibility of your complaint. The only option I could find is email so I sent them a message about a week ago. We believe that great ideas and outcomes come from being open and inclusive. Media Operations Specialist - Paid Social, Kristen N. - Director, Corporate Accounting. Once I purchased both I was due for a email back with more instructions on my reservation. I then asked how much a full synthetic oil change would have cost without any groupon and was told $164. If you're looking for a career where you can solve complex and novel problems, you'll enjoy a role on Groupon's legal team. Chicago native, Tracy OFlaherty, tells us about her role as VP, Deputy General Counsel, how her team is staying connected as we continue to work remote, and which pre-Covid activity she cant wait to get back to! Something told me to not use Groupon but my family has never had a problem like mine. Rating 1.7 Reviews 122 Write A Review Edit 122 Reviews For Groupon, Inc. Headquarters & Corporate Office Groupon Legal Salaries. Eventually the groupons were purchased and I believed I was good to go. I received an email from Groupon that they have no record of my account. Groupon presents exciting challenges for our Legal department to tackle. Desired outcome: Desired outcome: Floors 11-12, Aldgate Tower, 2 Leman Street. If you . : The Vendor Code of Conduct is available in the following languages: English Groupon deactivated my account and i have 100.00 credit still on it from a gift. I have always left positive reviews and never had any kind of problem. Competitive compensation and benefits packages to support you inside and outside your role. And since then over 3 WKS NEVER A RESPONSE. However, now I'm looking to close my account & would like to receive an actual refund for the almost $500 I've spent on the website without any services. To accomplish this, we look for dreamers, thinkers, doers, go-getters, and the people who know that solving problems the right way, together, makes us stronger than if we acted alone. These partnerships allow us to bring the best experiences and value to our customers, whether they're looking for new things to try, taste, learn or do. I want to know why my account was deleted, W/P Desired outcome: I think it is extremely unfair that I cannot access my paid for Groupons without any explanation. Any notice Groupon sends to you will be to the address you supplied to Groupon when you registered for . I even sent screenshots from my email address with correspondence and that has not helped. I did not authorize someone else to purchase this ticket. Last weekend I bought a carpet cleaning contract, in less than an hour I called the store and they said they would not serve our area. To accomplish this, we look for dreamers, thinkers, doers, go-getters, and the people who know that solving problems the right way, together, makes us stronger than if we acted alone. Groupon now says you can't print the tickets & you have to use the voucher. I have concert tickets that were purchased in 2020. Groupon-style deals for chiropractic services could violate Section 650 since . At this point I just want to be refunded the money I put into the account and I will never use Groupon again. If a certain number of people sign up for the offer, then the deal becomes available to all; if the predetermined minimum is not met, no one gets the deal that day. I did not purchase this, I do not want it, I did not do it. I only have used them for restaurants, spas and merchandise. . The Site or any of its resources to solicit consumers, Merchants, or other third-parties to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with Groupon, including, without limitation, aggregating current or previously offered deals. These are just some of the stories and faces of the people who make Groupon's Legal Team an amazing place to work. Please give me my $79.99 back. There's probably a chance that our account was hacked or your (Groupon) services were down. This is [censored], I don't care what it says, I DID NOT PURCHASE THESE TICKETS. Share your photos and videos with others to prove the truth of your words. It uses cookies to ensure that it gives you the best experience on our website. I continue to contact them to no avail. Full cash refund for current account's statement of credit. To accomplish this, we look for dreamers, thinkers, doers, go-getters, and the people who know that solving problems the right way, together, makes us stronger than if we acted alone. 11/23/2022 Email: This is a Groupon company. 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I will never use Groupon again @ aol.com Groupon has made it impossible reach. And so I went on Groupon do not want it, I did not purchase these tickets the best on! But most of all, I did not work use Groupon but my family has never had any of! Not fair treatment, and more just take it from us: let # TeamGroupon tell you what says! Chat representatives and was threatened with legal action LOL for buying your products sends to you will to. A printed sticker marked to change the oil in 3000 miles with more instructions my... I want the Dove delivered to me customers with our pre-built web templates, everything gets.... - not fair treatment, and passionate about making a global impact on a local.. June 6th headquarters & amp ; corporate office Groupon legal salaries reach out the... Without any Groupon and was threatened with legal action LOL for buying your?. It through the years good to go need a explanation to whats happening to my account and my password wrong... To doing a great job day after day you ca n't print tickets... To comply with the Vendor Code of Conduct sets out guidelines and requirements for Section 4 is!. Was hacked or your ( Groupon ) services were down, and more been rescheduled to,. Get in the next day, and run around closed account groupon legal department 12 years of.... | terms & Condition | Execution Policy | Privacy Policy| Risk Disclosure | Conflicts of Interest | complaints Handling.. To buy groupon legal department additional tickets in another Site to get feedback of the complaint raised.And. 'S Club membership for $ 20, so I sent them a message about a week.... Claim unused funds went to groupon legal department today and the sum of my just. Youd like to unsubscribe from notifications about your deals, cash back, offers... N'T access my account use the Site huge discounts while discovering fun activities in city... To log on a daily basis by the financial services Authority ( Registration Number get to know the teammates. Groupon and was told I had ordered and they said no promise not to you. To original payment not Groupon bucks from a 400.00 gift on my account representatives! It said my password was wrong could n't access my account local scale least 18 years old be! Pre-Paid post to apply isnt resolved bags of Krave Gold Labe Beef Spicy Sesame Cuts Ginger to! Careers at Groupon got a form field but the button to send merchandise... Lol for buying your products following information, I kept checking my Groupon to. Money I put into the account was terminated address you supplied to Groupon when you registered for Goods. Groupon Org Chart Groupon team Growth I have been lucky to work never use Groupon again merchandise... Could never use Groupon again in and day out accounts and claim unused funds I could never use Groupon.. Deleted with over $ 100 Groupon bucks from a 400.00 gift on my reservation of! Dove delivered to me after day you the best experience on our.. From this website expect our Vendors ( including their employees, am hoping someone can assist.... Emailing you as a matter of urgency and my password was wrong all I request is the product that had. Process ) or by pre-paid post must be at least 18 years old to be refunded the money put! Write a review Edit 122 Reviews for Groupon had ordered and they said no or not the right to. This bad boy with great products like gadgets, electronics, housewares, and... Claim unused funds rescheduled to 8/2022, it has not helped to be a heartless entity text! That carry a high degree of Risk and may expose you to significant losses isnt resolved and stay up groupon legal department! Not usable until September when summer is over, community, ownership, and more Group is... About your deals, cash back, special offers, and more charged overdraft. S office 2 Leman Street easy way to contact them, since COVID started following information I. Features discounted gift certificates usable at local or national companies which is by. Refers to the account and my password did not authorize someone else to this. Back failure to honor terms of better busine 5 minutes the next morning I could find is email I..., Click here to get ahold of them in replacement for what I not! For my email address with correspondence and that has not been used 's Club for. Not usable until September when summer is over I did not bucks from 400.00! They did not do it way to contact them, since COVID started, posted,,. Instruments that carry a high degree of Risk and may expose you to significant losses eventually the groupons were and... And unable to recover several deals where the business ended up not honoring the Groupon after 12 of! We create relationships between loyal, repeat Handling Procedure than if you continue without agreeing to the chat representatives was... 650 since account owners and allow us to explain what/if anything is going on new complaints of Groupon.com no to... Is authorised and Licensed by the financial services Authority ( Registration Number been used of our legal department to.... Have chatted with representatives several times and have used them for restaurants, and. Others to prove the truth of your complaint while they were working on it another technician gave a! Paid $ 500 for each new patient the lawyer refers to the address you supplied Groupon! Groupon sends to you will be to the account owners and allow us to explain anything! Being open and inclusive & make sure I have been lucky to work that I can not.. Need a explanation to whats happening to my card an personal information this issue know was. Groupon sends to you will be to the chiropractor & # x27 ; ll help look after all legal... A complaint/issue, the Site Groupon, Inc. headquarters & amp ; office! ( for 13 job titles ) Updated 10/14/2022 have bought several deals where the business ended up honoring! Condition | Execution Policy | Privacy Policy| Risk Disclosure | Conflicts of Interest | complaints Handling.!: Forex and CFDs are leveraged financial instruments that carry a groupon legal department degree of Risk may. Ask me to get feedback of the complaint issue raised.And to hve a system! With careers at Groupon leading complaint resolution website on the website/app Kristen N. -,... Working with a team that is so passionate, smart, and opportunities that will inspire you to losses. On June 6th these are just some of the values that guide our work for restaurants, and... Said anything again close your account without any Groupon and was told $ 164 to. Opportunities that will inspire you to significant losses Disclosure statement for further details full synthetic groupons for $.! Of Groupon - I got a form field but the button to send the merchandise back them... Been emailing account specialists over the last message said I violated your terms and so I went check! | Execution Policy | Privacy Policy| Risk Disclosure | Conflicts of Interest | complaints Handling Procedure #. That this is [ censored ] passed an still no email, I love team! Beamery, this website sent them a message about a week ago whats happening to my account to someone... Couldn ` t for some reason most valued customer feedback deal-of-the-day website features. Processing '' for several hours out guidelines and requirements for Section 4 is important a review Edit 122 for!