webex control hub csv import

(Optional) Specifies whether video device-enabled meetings are available for the user. If you do not want to allocate extra storage space to a user account, you can leave this field blank. CALL_WITH_APP_REGISTERED_FOR_WEBEXCALLTELEnter this string to use the Webex Calling app option. (Optional) Resets the user's password and automatically selects the ForceChangePassword options. (Optional) Specifies the ZIP or postal code for the user's mailing address. Webex generates a temporary password for the user and prompts the user to change the password the first time they sign in. If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. When uploading a CSV file, Control Hub displays a table containing the information that you specified in the file. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. 1. N: Specifies that My Reports is not available in the user's My Webex area, preventing the user from generating reports on your site. (Optional) Specifies the name of the video device, at which the user wants to be called. Specifies the number of extra computers that you want to allow the user to set up for Access Anywhere on your site. 0 Helpful Reply demaios Beginner In response to amccarl 03-25-2021 10:49 AM In the file that you download, simply add True for the services you want to assign to each of your users. Configure a User as a Full External Administrator on Control Hub. Leave this field empty and ignore it in the export file. Webex Control Hub is the single interface for Administrators to manage and realize the value of all that Webex has to offer. Open a CSV File in Microsoft Excel and Keep the Leading Zeros Open a new, blank Excel workbook, and click the Data In the Get External Data category, select From text. Select the first column, hold Shift, and then click the last column. Character length: 1-30. If you also manage sites using Site Administration, note that the CSV export files for Control Hub don't include the same columns. If you are adding a new contact, do not provide any information in this column. Only active users in the siteThis option omits inactive users and saves time. Specifies whether a user account is active or inactive. Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. (Optional) Specifies the city in which the user resides. (Optional) Specifies that the user must change their password the next time that they sign in. All users can search for and view these contacts in the Webex app. (Optional) Specifies the country or region in which the user resides. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. (Optional) Reserved for Cisco Webex teleconferencing service provider partners. (Optional) Specifies the pager number, at which the user wants to be called. I would open up a case with Support here:https://help.webex.com/contact. N: Specifies that My Computers is available in the user's My Webex area, preventing the user from setting up remote computers on your site. Each user has one identity for all collaboration services, including the Webex Meetings service. If the field is left empty, it defaults to PRO. Same problem still. To manage the status of a user, see User Statuses and Actions in Cisco Webex Control Hub. 3. Webex Site Administration generates this number once you upload the CSV file. This field can contain one or more of the following values for an account, depending on the teleconferencing services that your organization's Webex Meetings service supports: To disable all telephony privileges for a user, enter a comma (,). Note:The following information in the CSV file applies to attendee accounts. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. Specifies that Remote Support automatically records support sessions that the user conducts. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the AccessAnywhere field. Bandwidth optimization allows relaying traffic to other clients on the same subnet. In Webex Control Hub, you can. To obtain a valid code for this field, see the Site Administration home page, which lists the Index values for each session type. An admin can use the CSV file to change the preferred Webex site for users. ILCI: International call-in numbers. Some spreadsheet editors remove the + sign from cells when the .csv is opened. Applies only if you specified the Auto Record (AREC) for STOptions for the user. N: Specifies that My Profile is not available in the users My Webex area. If any codes contain leading zeros, you need not type them. (Optional) Allows Cisco Webex Events users to stream video. (Optional) Specifies the number of megabytes (MB) of extra storage space to allocate to the user for storing network-based recording files. (Optional) Specifies which types of meetings the user can host. However, the size of the application or desktop does not adjust to fit the full-screen view in its entirety. (Optional) If your site includes the My Webex option, specify the type of My Webex privilege assigned to the account. Saving as a MS-DOS CSV did. WIN: Window. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. You can specify multiple meeting types for any user account, if your organization has the appropriate licenses. (Optional) Specifies the user's mailing address. (Optional) Specifies the number that the user requires to call in. Of course there is an option to use the CSV file bulk import which is perfectly fine and the way to go in such cases. To manage the status of a user, see User Statuses and Actions in Cisco Webex Control Hub. Bulk provisioning Webex Calling elements using CSV Webex Calling leverages Comma Separated Value (CSV) files to quickly export and import provision-able elements to the cloud. If your site includes the My Webex option, ensure that you specify either STD or PRO for each account. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. The computers must already be defined for Remote Access in Webex Site Administration. However, there are just two small limitations, in case you need to onboard really big amount of users: It's possible to onboard 20 000 users at a time Speed of such onboarding (at least in my test runs were 0.6 users per second) This field can contain the following account types: If this field is empty, the default is the HOST account type. In the Number group, click the Number Format () icon. In the Export Results dialog, click Download. You can specify the following values for this field: 256: 256 colors. Phone Number. You can specify only those users who have accounts on the same Cisco Webex site as this user. Removing columns can cause features to stop working. If the default location or a location that you specify does not exist, Remote Access creates the necessary folders. Use SupportPR to determine Personal Room settings for your users. Search for specific dates and narrow your results. (Optional) Specifies the use of My Workspace in My Webex. Enter numbers only; do not include punctuation, such as dashes or periods. Mandatory (if extension is left blank) Optional. For example, if you have two subscriptions with the same service, you can specify a service from a specific subscription to apply to the user. 21-Jul-2021. If you do not specify a time zone for the user, Site Administration uses the time zone specified for your meeting service website. Specifies that the user can select the location of the telephony bridge to use for a teleconference. The tracking code values appear on your site as they appear in the CSV file. Enter the call queue phone number. You can specify the following value in this field: AREC: Auto record. In the Bulk Modify User Attributes window, choose one of the following options: All users in the siteThis option includes inactive users. Under Original data type, select Delimited, and then click Next. A blank value indicates not to make any changes to the user. CALL_WITH_APP_REGISTERED_FOR_TELEnter this string to use the Third-Party app option. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. If the field is left empty, it prompts for a username. This field can contain one of the following values: Y: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is available in the users My Webex area. CALL_WITH_APP_REGISTERED_FOR_CISCOTELEnter this string to use the Cisco Jabber app option. ATTND: Specifies that the user has an attendee account. Under Delimiters, check Tab, and then click Next. (Optional) Specifies the number the user must use to call in. Can be "****", which indicates to the Site Administrator not to change the password for an existing account. Opening a comma delimited file in Notepad 2. Each attendee first calls a phone number, and then hangs up. If the field is left empty, it defaults to Y. The template helps to ensure that your CSV file contains all required column headings, in their proper format. Type the computer names exactly as they appear in Webex Site Administration. However, I was able to get this to work by doing the following: 1. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. Putei actualiza atribuirile de servicii pentru pn la 20.000 de persoane n Cisco Webex Control Hub, inclusiv Servicii hibride i ntlniri Webex. INTL: International call-back teleconferencing. However, the user can still access their personal address book, using the options on the Schedule a Meeting page. Applies only if you specified the Auto Record (AREC) for STOptions for the user. Modificarea utilizatorilor din Control Hub cu ablonul CSV. You must include all column headings, regardless of whether their information is optional, and format them exactly as specified. A user's email address must be unique. Click Export to download the file and you can enter user information in a new line in the CSV file. The responses to my invites are rolling in! If, on the Site Settings for Common page, you selected the Require strict password for new user accounts option, specify a default password for each account that complies with the strict password criteria you specified. The Task page appears, displaying the import status. 0: Specifies that video device-enabled meetings are not available for the user. The CSV file downloads to the location that you selected. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. - Keep the rows of users that should be deleted and REMOVE USERS who should NOT be deleted - Do not delete the header line, or the first user to delete will be skipped - Very little validation is done of the input file. If you exceed the total amount of extra storage space for your site, Webex Site Administration may not be able to create or update all accounts for which you allocated extra storage. ID/Email, this creates a new user. If you export user account data, these fields are populated with the teleconferencing numbers from the users personal teleconferencing accounts. Support E.164-format phone numbers in reportsCheck this box to export phone numbers as [+][country code][phone number with area code]. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You cannot remove telephony privileges for users with Personal Room enabled. Specifies whether the user can set up and access remote computers, using Access Anywhere. If the field is left empty, it defaults to Available. If the field is left empty, it defaults to 0. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, ensure that the column headings are in the first row of a spreadsheet. If you leave this field empty, the default value is 0. This field can contain one of the following values: Y: Specifies that My Computers is available in the user's My Webex area, allowing the user to set up remote computers on your site. You can specify the following values for this field: FS: Full screen. You can specify the following value in this field: AREC: Auto record. Webex Meetings CSV file import and export in Control Hub Webex Meetings CSV file import and export Bulk modify user attributes Create a Webex Meetings CSV file template Batch edit Webex Meetings settings and privileges for multiple users Open a CSV file in Microsoft Excel and keep the leading zeros This field must contain only numbers. You can now create and modify organization contacts using Control Hub. In the Type box, enter the number format, such as 000-000-0000 for a phone number. Cisco Webex Control Hub provides the intelligent, actionable insights that IT needs to manage all collaboration workloads through a single pane of glass, whether workers are at home or in the office. SELT: Teleconferencing location. In this step, you edit the CSV file (Webex Meetings-specific CSV file template) that you created in step one. The code-value information fields in a CSV file are not case-sensitive. This field can contain the following account types: HOST: Specifies that the user has a host account. This field can contain one of the following values: (Optional) Specifies the number of megabytes (MB) of extra storage space to allocate to the user for storing network-based recording files. Opening a comma delimited file in Notepad. Click Next to complete the integration. Specifies which computers the user can access remotely, using Remote Access. Specifies which privileges the user has for Webex Training. To determine which teleconferencing services your organization supports, refer to the Site Administration home page. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. In the Format Cells window, select the Number tab, and select Custom from the category list. To disable all telephony privileges for a user, enter a comma ("," without the quotes). Specifies that the user can select the location of the telephony bridge to use for a teleconference. The more users to be exported, the longer the export process takes. After you save the CSV file, click Import, select the file you made changes to, and then click Open. (Optional) Specifies whether Personal Room is available for the user (Meeting Center only). (Optional) Displays the user's preferred name in the Meeting Participants List. If PCN is not enabled, the value is left blank. I saved as a .csv file, and the import worked. This depends on your site configuration. You can then also assign a Calling Behavior UC Manager Profile. Other statuses can include, Small business account management (paid user), Support E.164-format phone numbers in reports, Require strict password for new user accounts, Webex Meetings CSV file import and export, Open a CSV file in Microsoft Excel and keep the leading zeros, Save a CSV file in Microsoft Excel and keep the leading zeros, Import a CSV file and check the import results, CSV file differences between Webex Administration and Control Hub, Inactive, Not Verified, Verified, or Pending. To delete an individual contact, check the check box on the left of the contact. The name of the department used for tracking. The first tracking code is used for billing and invoicing. Jako pln sprvce nebo sprvce uivatel a zazen mete po vytvoen loh spravovat tyto lohy v centru Webex Control Hub. Currently, Control Hub supports up to 200,000 contacts per organization. Specifies Webex Training privilege as an administrator for Hands-on Lab. Type the computer names exactly as they appear in Site Administration. (Optional) Specifies the user's pager number. Do not add or edit data in these fields. (Optional) Allows Webex users to stream video. Specifies that the user can host sessions in which attendees can call a phone number to join a teleconference. The error log is in the CSV file format and you can open it in a spreadsheet editor such as Microsoft Excel. (Optional) Specifies the number that you dial to call a mobile phone user who resides in another country. Under Original data type, select Delimited, and then click Next. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. Manage (add, delete, modify, or view) contacts in your organization using a CSV file. However, the user can still access and maintain a list of scheduled meetings, by selecting the My Meetings link on the navigation bar. (Optional) Specifies whether high-quality video is available for your users (Webex Meetings, Webex Events, and Webex Training only). (Optional) Specifies the index number (from 1 to 5) of the user's default video device. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. (Required) Specifies the identifier that the user to whom this account belongs uses to sign in to Webex services. For a Webex Support session, specifies the location at which Webex Recorder saves recording files. Did Anyone ever solve this? To specify a user, type the user's email address exactly as it appears for the user's account. We strongly recommend that you create a CSV file template. However, the size of the application or desktop does not adjust to fit the window in its entirety. Specifies the type of user account. The information in this article is for administrators who manage Webex sites through Control Hub. Attributes that differ from one user to another (such as, Audio PIN and TSP audio accounts). Click Call Park Group > Create Call Park Group . Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. Bandwidth optimization allows relaying traffic to other clients on the same subnet. (Optional) Applies only to Webex Training. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. This measure protects you from inadvertently modifying users' services. We suggest you use a text editor to make .csv updates. Specifies that the user can host sessions in which attendees receive a phone call from the Webex site to join a teleconference. N: Specifies that My Recordings or My Training Recordings (for Enterprise Edition) is not available in the users My Webex area. User licenses. If you leave this field empty, the default is N. (Optional) Specifies the language that is selected by default on the user's Preferences page. (Required) Specifies the last name of the user to whom this account belongs. I am so grateful. 1: To delete an individual contact, check the check box on the left of the contact. The administrator can download the logs to a comma-separated values (CSV) file. Leave this field empty, and ignore it in the export file. This article is about adding and modifying users, in general. Click Import, browse to the location of the updated CSV file, select the file, and then click Open. After you update the file, import the file back in to your Webex site. The UC manager profile lets you specify a voice services domain for the user. Therefore, Cisco recommends that your organization have only one or two site administrator accounts. Webex Site Administration requires this field to be empty to create a new contact. This is your home to ask questions, share knowledge, and attend live webinars. WSF: Window, scale to fit. For example, if you change User (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. This field can contain one of the following values: Y: Specifies that My Meetings is available in the user's My Webex area, allowing the user to access and maintain a list of scheduled meetings. For a Control Hub-managed site, the identity service stores all identities. I had to figure out that I had to use Notepad++ to Find and Replace commas to \t, and that I needed to use the Encoding menu to save as UCS-2 LE BOM (UTF-16LE). Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. (Optional) Specifies whether your site automatically sends a Welcome email message to the user once you create the account. Specifies that a shared application or desktop appears in a window a support representatives or customers screen. 2: Click Delete in the Delete Contacts dialog box .. 3: To delete all contacts sourced from Control Hub, click the Select all users option in the action bar after checking the check box and click Delete in the Delete Contacts dialog box. If the field is left empty, FirstName + LastName will display in the Meeting Participants List. You can use one of the following filters to select the source of the contacts: You can search a contact from the list by using the search field at the top of the page. Under Meetings, select Sites, and then choose the site that you want to create a template for. Assign Webex services and licenses. TOLL: Toll-free call-in teleconferencing. (Optional) Specifies the language that is selected by default on the user's Preferences page. Modify Users in Control Hub with the CSV Template, Small business account management (paid user), User Example: +12815550100. This field can contain one or more codes that indicate the meeting types a user can host. To specify multiple computers, separate them with commas, without spaces. The user can sign in to the Webex site to host meetings. Applies only if you specified the Auto Record (AREC) for STOptions for the user. Specifies which Webex Support options users can use. 0: Specifies that the user does not receive a Personal Room. 1: Specifies that the user receives a Personal Room. Type only numbers in this field. If you export user account data, these fields populate with the teleconferencing numbers from the users personal teleconferencing accounts. (Optional) Specifies whether the current user is a Webcast Administrator or Presenter. (Optional) Specifies the number that you dial to call a user who resides in another country. Status, Directory Number, (Optional) If your site includes the My Webex option, specifies whether the user can store files in personal folders on your site. Open a new, blank Excel workbook, and click the Data tab. You cant delete users, change the location assigned to a user, or change the status of a user with the CSV template. For more information on the error messages, see the 'Error messages' section. Specifies that Remote Access automatically records remote support sessions that the user conducts. You can specify multiple email address, by separating them with commas and without spacesFor example: jsmith@anyco.com,mbartel@anyco.com. Dup ce salvai fiierul CSV, facei clic pe Import , selectai fiierul n care ai efectuat modificri, . In the Bulk Modify User Attributes window, click Import. CLBK: Call-back teleconferencing. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. Web Conferencing Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. When you have multiple subscriptions, you can use the subscription ID in the column header to identify the service you want to add. To determine the amount of remaining storage space available for allocating to user accounts, see the Add User or Edit User page in Webex Site Administration. Your instructions worked! From the customer view in https://admin.webex.com, go to Services. (Optional) Specifies the host access code. (Optional) Specifies whether high-definition video is available for the user (Meetings, Events, and Training sites only). Select the File tab, choose Save As, select the location to save the CSV file, and in the Save As window, click Save. 0: Disable Live Streaming (Default setting). (Optional) Available for Cisco Webex Training sites only. If the Index column does not contain values, Control Hub inserts the code values sequentially on the Tracking Codes List page. The error log lists each record that failed to update, along with a reason for the failure. This field must contain only numbers. (Requiredl) Specifies the value of the tracking code. Applies only if you specified the Auto Record (AREC) for SCOptions for the user. For example: (Optional) Specifies the index number for the time zone in which the user resides. If you use both Site Administration and Control Hub to manage your Webex sites, you may notice the differences between the CSV files for each tool. VoIP: internet phone. Specifies the user's email addressthis value must be unique across sites; a user can have only one email address. Did you try saving as CSV/Excel? If the field is left empty, all information is retained. This field can contain one or more of the following values for an account, depending on the teleconferencing services supported by your Webex site: CLIN: Call-in teleconferencing. Applies only if you specified the Auto Record (AREC) for STOptions for the user. Replacing all of the commas with tabs 3. If, you exceed the number of licenses for your site, Webex Site Administration cannot create or update all accounts for which PRO is specified. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. A value can be up to 128 characters, and include letters, numbers, and special characters. To obtain a valid code for this field, see the index values under Index for the session types that appear on your Webex Site Administration home page. Cisco Webex is the only solution that provides the scalability, security, and features you need in a single, unified platform. (Required) Specifies whether a user account is active or inactive. You can use this option if you suspect a problem with a user's password. If you specify any code values incorrectly, Control Hub cannot add those values to the list. You can only update or delete organization contacts that were created in Control Hub originally. For more information, see Add Multiple Users in Cisco Webex Control Hub with the CSV Template or Modify Users in Cisco Webex Control Hub with the CSV Template. You can specify the following value in this field: AREC: Auto record. You can use CSV files to bulk-inspect and -update privileges and options that are specific to Webex Meetings, for existing entitled users. For example: (Optional) Specifies whether download bandwidth optimization is enabled for Event Center users. If you do not want to allocate extra storage space to a user account, you can leave this field blank. If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. By default, the first four fields are named Group, Department, Project, and Other. Customers Also Viewed These Support Documents. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Meetings Telephony API or the teleconference accounts option. For example, if you have a Teams Profile with domain calling.example.com, you can enter the profile name, and then that domain is applied to the Webex Teams user's Phone Services. If the field is left empty, the value defaults to 0. If you leave this field empty, Webex Meetings uses the default time zone for the Webex site. If you leave this value blank, the status automatically defaults to Yes. To specify multiple teleconferencing types, separate them with commas, without spaces. INTL: International call-back teleconferencing. Column headings must appear exactly as specified under Code-Value Information Fields. Only the contacts that are sourced from Control Hub are selected. In this step, you export a CSV file that includes all the existing entitled Webex Meetings users for your site. You can specify multiple computers for a user account. Do not add or edit data in these fields. The support representative's computer is mapped to the appropriate network drive. Use a spreadsheet editor to open the CSV file template, change the user settings, and then save the file. Getting started See All Pollbot Productivity, Social Rememory Productivity, Social BirthdayBot Social, Other Watercooler Social, Strategy & Team Planning Most popular See All Pollbot Productivity, Social MURAL Collaboration Management, Productivity Watercooler Social, Strategy & Team Planning BirthdayBot This option requires more bandwidth than the 256 color option, but provides better imaging quality. If the field is left empty, it prompts for a first name. If so, the user cannot publish recordings on your site. Passwords: Can consist of a maximum of 32 characters, Are case-sensitiveUsers must type their passwords exactly as you specify them in this field. Cisco Webex recommends that you do not create usernames that include spaces or punctuation marks, except underscores, hyphens, and periods. This field can contain one of the following values: If the field is left empty, the default value is Y. You can upload up to 10,000 contacts at once. This field can contain one of the following values: Y: Specifies that the Recorded Events page appears in the user's My Webex area, allowing the user to store recorded events on your site. In this case, if you are using the option "Require Strict Password", then the new password does not meet the password criteria, and the user is required to change the password the first time the user logs in. (Optional) Specifies the user's mobile phone number the user must use to call in. The name of the division used for tracking. Create a new, random password for a new account. This option is turned off by default for most Cisco Webex sites. Mostly, we use the birthday bot to remember team members' birthdays, the Miro board pins to . (Optional) Available for Cisco Webex Support sites only. If the field is left empty, it defaults to the default language for the site. Under Platforms, click Webex Teams. ImportantA site administrator can manage user accounts, handle registration requests, and specify preferences for your Webex site and services. Specifies that a shared application or desktop appears in a full-screen view on a support representatives or customers screen. Status, NATIVE_SIP_CALL_TO_UCM_W_USER_EMAIL_DOMAIN, CALL_WITH_APP_REGISTERED_FOR_WEBEXCALLTEL, Configure and Manage Your Webex Calling Users, User Statuses and Actions in Cisco Webex Control Hub. Other than that option, there is no way to download and save those messages. Specifies which Remote Access options that user can use. PRO: Specifies that the user account receives the My Webex Pro privilege. Also, note that API support is requested directly thought: Please rate if it's Helpful.If this answered your question please click Accept as Solution. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. 0: Specifies that the user doesn't have a Personal Room. This is your home to ask questions, share knowledge, and attend live webinars. To specify multiple service types, separate them with commas, but without spaces. (Optional) Specifies that PCN account supports international call-in. From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. The size of the application or desktop does not adjust to fit the full-screen view in its entirety. Specifies the users who can schedule sessions on behalf of this user. To specify a user, type the user's email address exactly as it appears for the user's account. You can configure a single sign-on (SSO) integration between Control Hub and a deployment that uses F5 Big-IP as an identity provider (IdP). (Optional) Specifies whether the system automatically generates an access code. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. Alternately, you can edit values individually in Control Hub,on the Tracking Codes List page. If the field is left empty, it defaults to HOST. The time zone menu format uses this format: Location ( "Time", ). ADMN: Specifies that the user has a site administrator account. (Optional) If your site includes the My Webex option, specifies whether the user can access their user profile from their My Webex area on your site. To turn on this option, contact your Webex account manager. You can use this file to bulk-inspect settings or as a template that you can edit. This option is avaialble for Webex Meetings and Webex Webinars (panelists only). Whether the user account is active or inactive. If the check box is left empty, the value is left blank. PCNAcc1TollCallinNumPCNAcc3TollCallinNum, PCNAcc1TollFreeCallinNumPCNAcc3TollFreeCallinNum. (Optional) Available for Cisco Webex Support sites with the Remote Access option only. Browse to the location of the CSV file, select the file, and then click Import. Type only numbers in this field. (Optional) Allows Webex Events users to broadcast online presentations and audio. You cannot remove telephony privileges for users with Personal Room enabled. For August, the Feature Spotlight is Integrations and App Hub! You'll see the options to reach out at the bottom. Y: Specifies that the access code is automatically generated. (Optional) Specifies whether video device-enabled meetings are available for your users. HOST: Specifies that the user has a host account. 26-Aug-2022. If you specify a location on a computer on your network, ensure that: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. Location. If the field is left empty, it defaults to the default time zone for your site. If the field is left empty, the value is 0. (Optional) Specifies the default TelePresence session type, as set in the user Preferences page. You can also download the existing CSV file and use it to update existing organization contacts. If you want to export the phone numbers in two columns by country code and phone number, then uncheck the Support E.164-format phone numbers in reports option before exporting the CSV file. (Optional) Specifies whether Personal Room is available for your users (Webex Meetings only). (Optional) Specifies the status of the tracking code value. You must not attempt to change User Status with CSV import. If you leave this field empty, all information is retained. If so, the user can publish recordings on your site. Some spreadsheet editors remove the + sign from cells when the .csv is opened. Applies only if you specify the Auto Record (AREC) for STOptions for the user. The user can access the billing reports from their My Webex page. N: Specifies that My Meetings is not available in the user's My Webex area. For these sites, leave the field blank, or enter N. (Optional) Specifies the general privileges that the user has on your Cisco Webex site. In the Licenses and Users section, select Bulk Manage. This field can contain one or more codes, with up three digits, that indicate the meeting types a user can host. If the selected file is a CSV file, click Next. 1: Specifies that video device-enabled meetings are available for the user. When creating a CSV file using a spreadsheet program, such as Microsoft Excel, the column headings must be in the first row of a spreadsheet. The following table lists the fields (columns) that comprise Webex Meetings-specific CSV files for Control Hub. N: Specifies that My Contacts is not available in the user's My Webex area. To specify multiple computers, separate them with commas, and no spaces-for example: (Optional) Available for Cisco Webex Support sites with the Remote Access option only. The Webex Calling administrator can review the logs stored in Control Hub. Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. From the customer view in https://admin.webex.com, go to Services > Calling > Features . You can close the browser or this window and your task continues to run. You can specify multiple teleconferencing types for any user account, if your organization has purchased the appropriate options. They can also use Webex Site Administration to view user account information, registration requests, Webex site configuration and preferences, and meeting usage reports. To specify multiple teleconferencing types, separate them with commas, without spacesFor example: (Optional) Specifies the index number for the time zone in which the user resides. A value must be Yes or No. Saving as a .csv file with UTF-16LE encoding. This option is available for Webex Meetings and Webex Events (panelists only). (Optional) Specifies if the user can use One-Click. I exported the template, opened it in Excel, added the rows with names and the e-mail information, and saved as TXT file UTF-16 (with tabs) and CSV file UTF-8 with comas. If your site has the email templates option, you can edit the template for the Welcome email message that your Webex site sends to users. Enter the name of your tenant, then click Next. From the customer view in https://admin.ciscospark.com, go to Services. (Optional) If Tracking Codes are enabled on your site, fields can be renamed as desired to track information. For a Remote Support session, specifies the color setting for a shared application or desktop that appears on a support representative's or customer's screen by default. Specifies that the user can host sessions that include an Internet phone (Voice over IP) conference. (Optional) Applies only to accounts on a Cisco Webex Training site and for which you have specified PRO in the My Webex field. A CSV file must include column headings at the top of the file. Sorry - Personally, I don' know why you are getting the error. The user can sign in to the Webex site to host meetings and can also sign into Webex Site Administration. (Optional) If your site includes the My Webex option, specifies whether the user can access and maintain an address book from the users My Webex area on your site. (Optional) Specifies the types of teleconferencing services that the user can use when hosting a session. (Optional) Specifies the user's phone number. TeleAcct1TollFree-AreaTeleAcct3TollFree-Area, TeleAcct1TollFree-CntryTeleAcct3TollFree-Cntry, TeleAcct1TollFree-IsTollFreeTeleAcct3TollFree-IsTollFree, TeleAcct1TollFree-NumTeleAcct3TollFree-Num, TeleAcct1Toll-IsTollFreeTeleAcct3Toll-IsTollFree. By default, Webex Recorder saves all recording files at the following location on the support representative's computer: However, you can specify any location on either a support representatives computer or another computer on your networkFor example. This depends on your site configuration. Use a spreadsheet editor to open the file. Columns that you remove from the file do not have any chance of altering data. This field can contain one of the following values: Y: Specifies that My Profile is available in the users My Webex area, allowing the user to access and maintain their user profile. For example, if your site has 10 My Webex Pro licenses, and you specify PRO for 20 accounts, Webex Site Administration imports account information only for the first 10 accounts for which you specified PRO. A compliance officer can be set in Webex Control Hub and they are able to download messages posted in Webex Teams. Do not add or edit data in these fields. (Optional) These fields contain data only if your site provides users with personal teleconference accounts, through the Webex Telephony API or the teleconference accounts option. To host Webex Meetings, training sessions, support sessions, or events, the hosts account must be active. N: Specifies that the access code is not automatically generated. Specifies whether the user can store recorded events on your site. N: Specifies that the user does not receive the Welcome email message. However, a site administrator with view-only privileges cannot change user account information or Webex site settings. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. For example, if your meeting type code is 004, type only the digit 4 in this field. Specifies that the user can host meetings or training sessions in which attendees receive an international phone call from the Webex site to join a teleconference. (Optional) Specifies the address of the video device, at which the user wants to be called. 16B: High color (16 bit). You can specify the following values for this field: (Optional) Available for Cisco Webex Support sites only. A user with any status in Control Hub other than Active, has a value of N for this field. 14. This field can contain one of the following values: If you leave this field empty, it defaults to Available. For a user to host Webex meetings, training sessions, support sessions, or events, their account must be active. Specifies that the user can host meetings or training sessions in which attendees receive an international phone call from the Webex Meetings service to join a teleconference. (Optional) Specifies the type of account that the user has. (Optional) If you automatically send welcome emails, then click Next. After the export process is complete, click the Export Results link that appears. Click Export to download the file. You can download the CSV template from Control Hub and add organization contacts. Any suggestions? If PCN is not enabled, the value is left blank. I got no response from Webex support or my campus staff. Available only if your Webex service is provisioned with multiple bridge locations. To prevent redundant emails being sent to users, specify the Y value for this field only if one of the following is true: You want to force a user to change their password. If PCN is not enabled, the value is left blank. However, if your site includes the Access Anywhere meeting type, do not type its code in this field. The telephony server provides these numbers to the user when the user adds a personal teleconferencing account using the My Profile page. You can enter one of the following options and see Set Up Calling Behavior for Cisco Webex for more information on each setting: USE_ORG_SETTINGSEnter this string to use the organization-wide setting. Your meeting service contract determines the total number of extra computers. Welcome to the Webex Community. Using Excel on a Mac and saving file as UTF-8 CSV didn't work when uploaded to Webex. Specifies that the user can host sessions in which attendees receive a phone call from the Webex Meetings service to join a teleconference. Specifies that a shared application or desktop appears in 256 colors in the viewer or the support representative's or customer's screen. (Optional) Specifies the number that you dial to call a pager user who resides in another country. For a Webex Support session, specifies how a shared application or desktop appears on a representatives and a customers screen by default. When it comes to device management, Control Hub is the single pane of glass for all cloud deployments and recently with our new Webex Edge for Devices it can handle some of the On Premises workload as well. Only E.164 numbers are allowed for CSV import. To prevent errors that duplicate index numbers can cause, you can leave this column blank. To edit multiple users' services, go to Management > Users, click Manage Users, select Export and import users with a CSV file, and then click Export. Browse to the location of the CSV file, select the file, and then click Import. (Optional) If your site includes the My Webex option, specifies whether the user can use their My Webex area on your site to access and maintain a list of meetings that they scheduled. Each attendee first calls a phone number, and then hangs up. Click Delete in the Delete Contacts dialog box . (Optional) Specifies the number at which the user wants to be called. Webex Control Hub & API Support 769 10 2 Webex Control Hub & API Support ruatkin Cisco Employee Options 10-27-2021 08:24 AM Greetings, does Control Hub have the ability to send troubleshooting metrics (latency, jitter, packet loss, etc) via an API/webhook? Welcome to the Webex Community. This option determines the language in which text appears to the user on your meeting service website. All of this can help keep data safe and meet regulatory needs. From the customer view in https://admin.webex.com, go to Users, click Manage Users, and choose CSV Add or Modify User. In the CSV bulk add or edit contacts page, select one of the following options from the drop-down list: In the Upload CSV data section, click Choose a file or drag and drop the CSV file to upload. Note the following points: All exports (report, user, contacts) use the Unicode tab-delimited text (UTF-16LE) format. At any point you can return to see all the tasks and review the import status, stop any active tasks or review the errors list. If you leave this field empty, all information is retained. You can update service assignments for up to 20,000 people in Cisco Webex Control Hub, including Hybrid Services and Webex meetings. If you leave this field empty, the default is 0. Webex App Hub Apps that amplify your work. Enter a value in the Calling Behavior column if you want to change the way calls happen for specific users. If you use Cisco Directory Connector, to enable all users in your organization, use Assign Cisco Webex Services to Directory Synchronized Users in Cisco Webex Control Hub. (Optional) Specifies the number, at which the user wants to be called. For example: If you have any questions about the meeting types that your organization has purchased, please contact your Webex Meetings account manager. Do not include punctuation, such as dashes or periods. Enter numbers only; do not include punctuation, such as dashes or periods. You can edit the downloaded file (exported_users.csv) in any of the following ways: To modify existing users, you can update any column except The CSV file must include column headings at the top of the file. Don't omit or remove any columns from the CSV file. Specifies the users who can schedule sessions on behalf of this user. After importing completes, select the Import Results link that appears. NATIVE_SIP_CALL_TO_UCMEnter this string to use the Calling in Webex (Unified CM) option. Applies only if you specified the Auto Record (AREC) for STOptions for the user. The service then calls the attendee's phone number. (Optional) Applies to Webex Training sessions only- specifies whether the user is an administrator for Hands-on Lab. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field and Y for the MyFolders field. (Required) Specifies the first name of the user to whom this account belongs. (Optional) Specifies the users PCN audio personal identification number. ADMV: Specifies that the user has a view-only site administrator account. Same for me. NATIVE_SIP_CALL_TO_UCM_W_USER_EMAIL_DOMAINEnter this string to use the Calling in Webex (Unified CM) option and use the user's email domain for Phone Services instead of assigning a Calling Behavior UC Manager Profile. (Optional) Specifies the number that you dial to call a mobile phone user who resides in another country. Depending on which languages your site supports, this field contains one of the following short name values. Enter numbers only; do not include punctuation, such as dashes or periods. (Optional) For Enterprise Edition sites with Cisco Webex Events. In the following list, the short name appears next to the corresponding language. Configure the Remember Me API for PST on Webex Sites Managed via Control Hub. (Optional) Specifies the user's pager number. The menu items display differently depending on whether or not the time zones are in DST (Daylight Savings Time). If you specify a location on a computer on your network, ensure that. . You can download a file containing these records to your computer for reference or to correct the errors directly in that file. When you import a comma-separated values (CSV) file, you only need to import data for the accounts that you're updating. The description for a read-only field specifically indicates that the field is read-only. If the option is off, specifying a value in this field has no effect. Type only numbers in this field. The account-information fields in a CSV file aren't case-sensitive. ADMN: Specifies that the user has a site administrator account. Specifies the number of megabytes (MB) of extra storage space that you want to allocate to the user for storing files on your site. Control access and authorization. Thus, you can type values in either uppercase or lowercase letters, or a combination of both. You can specify the following values for this field: FSSF: Full screen, scale to fit. Specifies that the user can host sessions in which attendees call a toll-free phone number to join a teleconference. This field can contain one of the following values: Y: Specifies that the My Folders button appears in the user's My Webex area, allowing the user to store files on your site. There is also the Meetings Quality API: https://developer.webex.com/docs/api/v1/meeting-qualities. (Optional) Applies to Webex Meetings, Training session, and Event sites only. If you don't suppress admin invite emails, new users receive activation emails. I'm trying to import contact with still the sameunsuccessful result. Enter numbers and underscores (_) only; do not include punctuation, such as dashes or periods. View usage analytics. Some tracking code information is required, as specified under Code-Value Information Fields. Create a Call Park Group. This occurs even if they have already changed their password. Note that the messages are downloaded as .eml files (individual email files) so each post is a seperate file. For information about how to use CSV files to bulk-add and -entitle new users, see Add Multiple Users With the CSV Template. 1: Specifies that the user has a Personal Room. For more details on a specific contact, click the contact and view the details on the pane that appears on the right side of the screen. If you leave this field empty, the default is Y. I still get the same response from Webex Events: "You cannot import the file because it contains no contact.. Under Data Preview, select all of the columns. N: If your site does not include the My Webex option, specify this value for each user account. Specifies all computers for Remote Access. This field is not applicable for CI-integrated sites, or for sites that use SSO. Specifies that the user can host sessions for which attendees in other countries can call a local phone number to join a teleconference. For a Webex Support session, specifies how a shared application or desktop appears on a representative's and customer's screen by default. Deleting fields can break this script. Manage user accounts. You must have either a phone number or an extension. This option determines the language in which text appears to the user on your meeting service website. The size of the application or desktop adjusts to fit the full-screen view in its entirety. No longer supported. Your meeting service contract determines the total amount of extra storage space. The CSV file should be created using the format from the CSV export from Control Hub. (Optional) Applies only to accounts for which you have specified PRO in the My Webex field. Drag the updated CSV file into the Import section of the Bulk Modify User Attributes window. They can view a list of meetings to which they are invited and attend meetings that require an account on your site. (Optional) Available for Webex Support sites with the Remote Access option only. 25. N: Specifies that the My Folders button does not appear in the user's My Webex area, preventing the user from storing files on your site. (Optional) Specifies the cell phone number, at which the user wants to be called. With audit logging, the configuration changes to India toll bypass settings get logged in a log file for auditing. VoIP: Internet phone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. (Optional) Specifies the state or province in which the user resides. (Optional) Specifies the backup toll call number. They can also maintain a user profile. Type the computer names exactly as they appear in Webex Site Administration. Please enable it and reload the page. Enter numbers only; do not include punctuation, such as dashes or periods. Click Export errors to CSV to download the error list. The service then calls the attendee's phone number. Create a Webex Meetings CSV file template. Specifies whether the user can publish recorded training sessions on your site. . (Optional) Available for Cisco Webex Support sites only. To delete all contacts sourced from Control Hub, click the Select all users option in the action bar after checking the check box and click Delete in the Delete Contacts dialog box. Depending on which languages your site supports, this field contains one of the following short name values. In the Save As dialogue box, browse to the folder where you want to save the file, and then click Save. Indicates an identification number that Webex Meetings database for Site Administration automatically generates for the account. (Optional) Specifies the name of the video device, at which the user wants to be called. (Optional) Specifies which types of meetings the user can host. Time zones are displayed in an easy-to-read format. The downloaded CSV file lists why any updates did not go through. I was not able to get this to work following the Webex instructions. Choose either Add services only or Add and remove services, and click Submit. To enable users in bulk for Webex Calling (and you can also assign a location and number with this option), use Modify Users in Cisco Webex Control Hub with the CSV Template . (Optional) Specifies the number that you dial to call a pager user who resides in another country. One of the key administrative tasks in Control Hub that administrators spend most of their time . If you correct the errors directly in the file that Control Hub creates for you, delete the last column, labeled Comments, before you upload the file to create the remaining code values. 2. If the field is left empty, it defaults to 16B. It allows the administrator to set up and manage Hybrid Services. Created by aahawkin on 08-10-2021 01:59 PM. Saving as a .csv file with UTF-16LE encoding. ATTND: Specifies that the user has an attendee account. Or, you can contact your Webex account manager for assistance. To specify multiple service types, separate them with commas, but without spacesFor example: If you have any questions about the meeting types that your organization has purchased, please contact your Webex account manager. For a comprehensive approach, use the bulk CSV import process from Control Hub to set users' preferredWebExSite in the steps that follow. If the field is left empty, it prompts for an email address. TeleAcct1RecordingDialOutNumFlagTeleAcct3RecordingDialOutNumFlag. CLBK: Call-back teleconferencing. In the Get External Data category, select From text. This option is no longer available. If you exceed the total number of extra computers for your site, Webex Site Administration may not be able to create or update all accounts for which you allocated extra computers. Specifies the location at which Webex Recorder saves recording files. If the field is left empty, it defaults to FS. To determine which teleconferencing services your organization supports, see the Webex Site Administration home page. If you are managing Webex Calling users, you should read Configure and Manage Your Webex Calling Users. 2. Enter numbers only; do not include punctuation, such as dashes or periods. Enter numbers only; do not include punctuation, such as dashes or periods. If you leave this field empty, it defaults to 1. I'm trying to import contact with still the sameunsuccessful result. If you leave this field empty, it defaults to N. (Optional) Specifies the number that the pager user requires to call in. After you finish specifying code values, save the spreadsheet file as a CSV file, which as a .csv extension. https://analytics.webexapis.com/v1/meeting/qualities, Customers Also Viewed These Support Documents, https://developer.webex.com/docs/api/v1/meeting-qualities/get-meeting-qualities, https://developer.webex.com/docs/api/v1/meeting-qualities. I was not able to get this to work following the Webex instructions. Import the completed file, click Add and remove services, and then click Submit. Applies only if you specified the Auto Record (AREC) for STOptions for the user. Nope, you may only utilize the reports api if there is a report fitting to your needs.. If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. 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