Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. I said I wanted ham in the sauce.so she spooned it on top with. I couldn't believe that just happened. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. We were not alone in our upset. Relax on a large and quiet stretch of the beach at Paradisus Varadero Resort & Spa, with comfortable sunbeds, sunshades and hammocks. I was upset when I started writing this so I told the front desk what happened. The most welcoming natural . We ordered Vodka only to find out they didn't have any. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. The resort is beautiful. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. The main pool was green with Algae as there is a shortage of chlorine in Cuba. We use cookies to offer you a better browsing experience. Thanks to our concierge. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. 23 reviews. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. So, we asked for tequila. At times bars were out of certain things. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. Own or manage this property? Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. Selection and variety almost non existent.I lived off rice chicken cheese and pasta/egg bar which had really long wait times. Pool. I would like to mention the manager Philip, he was very receptive and helpful. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. But no, the Hotel kept that information quiet for obvious reasons. The same sheets and Blanket are put back on daily. Are any cleaning services offered at The Reserve at Paradisus Varadero? Own or manage this property? Kamila is a real treasure to the resort. Also, i'm booked to go there at the end of March! The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. Me and my family were for the first time in Cuba. It is bad when you want to tip someone for their service, but can't. We enjoyed very much our vacation. The beach is very clean, and the water is very blue. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Great coffee, as. Very well run operation. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. If you wanted a drink you needed to get out of the pool to get one. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. Is parking available at The Reserve at Paradisus Varadero? Caribbean Riders Kite School. That must have really upset the cook. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. We have our own lifeguard service, a water sports area, sports areas and an extensive entertainment programme, as well as beach bars, showers and medical services. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. The goods honestly the cheese was good lol. Saying there should already be one in your room. But no, the Hotel kept that information quiet for obvious reasons. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. For details. I get that the staff are over worked and deserve to be tipped. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. The suites are spacious, impeccably clean and maintained. This is the lowest of the low. We highly recommend this hotel. Refreshing drinks and la carte light meals are served by the adult's and children's pools, so you won't miss a second of your wonderful time by the crystal-clear waters. With the cocktail shakers always in use, you can rejoice in a symphony of colours, aromas, nectars and flavours. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. They are part of the Melia group, and pretty much the best food and customer service you can find in (ta && ta.queueForLoad ? That never happened. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. Can anyone tell me more about the "Reserve"? BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. These changes may affect some services. You can get around banking apps by going to the full site. Download Melia application for IOS and Android to reach a better experience on your mobile, 2022. Yes, free parking is available to guests. Look at 22 photos of the property. This resort (The Reserve Paradisus) was sold as something it is not though. We were very satisfied with exceptional service of Anna, Yanni. That is not how you run a business. I said I wanted ham in the sauce.so she spooned it on top with. Rated number 45 of 64 hotels in Varadero, Cuba by Canadian travellers. None. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. The Reserve pool was without music from 11am to 3pm almost every day. So, we asked for the Manager (Javier). There weren't any featured drinks or suggestions to guests. They had fully stocked bars with all the varieties. The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. The bar in the main lobby is brutal. Meli Cuba Hotels. Hotel's Contact Information. From the time we arrived and sat at the bar to start our Vacation, the issues started. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. Food is decent for Cuba and the beach is absolutely beautiful. We were quite shocked. My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. If the system detects something that potentially contradicts our. On day 4 we received an extra bottle of water 2 in 1 day! Location: Directly on Rincon Frances beach in . Food is decent for (ta && ta.queueForLoad ? Staff were friendly and attentive. Chris, Hotels near The Reserve at Paradisus Varadero, The Reserve at Paradisus Varadero Features, Hotels near Tour Reynaldo in Kuba Day Tours, Hotels near (HAV) Jose Marti Intl Airport. We attended this Resort from March 24th-31st, 2022. The Reserve, where unique experiences will stay with you forever Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. What are some restaurants close to The Reserve at Paradisus Varadero? Top room amenities include a minibar, a flat screen TV, and an additional bathroom. Has anyone stayed at the reserve at (ta && ta.queueForLoad ? She was very accommodating and resourceful, all our requests were served in no time. We chose to go at this hotel because they have baby club. Save with our offers and promotions. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. Tel: (53 45) 66 8700. If you have forgotten your password, we will send a new one to the email address provided This resort has 5 restaurants. The Reserve at Paradisus Varadero 0 Km. The pool bar in The Reserve side was not set up or in use. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. There weren't any hand sanitizer stations on the resort. No not a universal, so the next day they got an LG, just not programed to this TV. The girls were extremely professional and took care of our baby during our journey. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. Are any cleaning services offered at The Reserve at Paradisus Varadero? The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. We chose to go at this hotel because they have baby club. So, we asked for the Manager (Javier). The upgraded room is nice and proximity to kids pool and kids club (geared toward kids 3-7). Save. In 40 years of Travel, we have never felt so compelled to write a review. Services offered by Paradisus Varadero * Guests at The Reserve have access to all Paradisus Varadero services. We enjoyed very much our vacation. That is not how you run a business. Carrito. On day 4 we received an extra bottle of water 2 in 1 day! Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. Free parking. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. Banks will give you the Cuban pesos Which nobody wants. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. Treat yourself to all the intimacy and privacy you deserve in this dreamy space with a separate beach and pool area, spectacular sea views and a relaxing whirlpool bathtub. The fusion of classical music, the vibrant environment and the Latin food makes this restaurant the perfect place for an exotic culinary experience for two. We were quite shocked. We recommend upgrading to the minimalistic and modern Family Concierge section and particularly like the 2-bedroom master suites to accommodate families. Room tip: Como no reserves en el royal,estas perdido . There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. The best feature of this resort is the staff. How this Hotel received the 5 Star rating it has is an absolute mystery. Taking . The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). Accompanied by an excellent selection of wines, the Oriental and Japanese Teppanyaki-style cuisine served in the Japanese restaurant takes guests on a journey of the senses with Asian flavours that you'll never forget. Let me start off with, I have been to Cuba many times, so I know what you expect. They don't change the bedding only remake your bed daily. His response was to let him see what he can do. The rooms measuring 113.2 m with views of the gardens and the pool are designed to please every member of your family. View Hotel . You can stand there waiting to be served for 10+ minutes, locals were served 1st. Our team checks each review posted on the site disputed by our community as not meeting our. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. Canadians are their number one clientele, how could they be so stupid? I would like to mention the manager Philip, he was very receptive and helpful. . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112617738', '');}, 'log_autolink_impression');Cuba.. Absolutely no beef anywhere on the resort. What food & drink options are available at The Reserve at Paradisus Varadero? Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. The Reserve at Paradisus Varadero is a luxury boutique hotel for all ages, located on a gorgeous stretch of white sand beach. To use our mobile site, please enable JavaScript. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112610832', '');}, 'log_autolink_impression');Paradisus Varadero recently? This resort (The Reserve Paradisus) was sold as something it is not though. So I put my plate down and walked out of the buffet. What are some of the property amenities at The Reserve at Paradisus Varadero? The. That part of the hotel is new and caters to families so I'm sure it will be a great . Covid has really hit the Cuba economy hard. lot's of rice, beans and what looked like road kill chicken. They claim their have been out for months and in fact, there was, none on the island. What are some of the property amenities at The Reserve at Paradisus Varadero? A 1,2 km de The Reserve at Paradisus Varadero. Look at 22 photos of the property. Algae growing on stools and walls, some pools shades of green. Maids were great. Personalised welcome and stay, extra services in your room, early check-in and late check-out, and much, much more. Feb 16, 2022, 8:02 PM. Constantly running of specfic juices, alcohol, and ice at times. Let me start off by saying this was our first and last time. Discover total relaxation. Transportation: Many carts PARKED! J.& A Anderson, Resort was beautiful. Our room was big and clean however there were ants everywhere in our room. I couldn't believe that just happened. Let me start off by saying this was our first and last time. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Wifi across the reserve area (possibly both sides) was an upgrade from our trip 4 years ago. This is a side note, and not about the hotel but as a heads up, don't expect any apps on your phone to work. I am planning to go there with my two kids, how are the foods, beach, pools, rooms, any iguana? My family all ended up with upset stomachs. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. THE RESERVE AT PARADISUS VARADERO. Re: the reserve at Paradisus Varadero. A varied range of bars located in the areas by the adult's and children's pools serve the finest soft drinks and spirits, as you're immersed in the water (wet bar), or relaxing in the sun with a good read on the terraces (dry bar). The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. Maids were great. Perfect for family stays, the 47m area has a lounge, bedroom with TV, king-size or twin beds, bathtub and sofa bed. What a DISASTER! This resort (The Reserve Paradisus) was sold as something it is not though. The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. There weren't any featured drinks or suggestions to guests. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Chris, Hotels near The Reserve at Paradisus Varadero, Cuba Adults Only and Adult Friendly Resorts, Hotels near Tour Reynaldo in Kuba Day Tours. The goods honestly the cheese was good lol. They said they would let customer service know, let's see where that goes, I will post a follow-up. I get that the staff are over worked and deserve to be tipped. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. His response was to let him see what he can do. There is a big difference between regular and reserve. The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. That must have really upset the cook. No milk or cream. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. Transportation: Many carts PARKED! Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline limiting each user to a single forums screen name. We are on our anniversary so I told our Concierge, Darcy, she "was" awesome. - See 7,613 traveler reviews, 8,733 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? Its main attractions include spectacular rooms with access to private swim-up pools and highly personalised services provided by butlers or a family concierge . They said they would let customer service know, let's see where that goes, I will post a follow-up. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). So, we asked for tequila. Lastly, why would treat guests this way as they know how word travels. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. LOVED the resort, and definitely am coming back again. Very well run operation. There is a food shortage right now in Cuba, we were not notified about this ahead of time. Are there opportunities to exercise at The Reserve at Paradisus Varadero? There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. Tripadvisor performs checks on reviews. And I really would have given this place the benefituntil what happened tonight. Meli Pennsula Varadero . 0.1 km from Paradisus Varadero Resort & Spa. Its elegant design goes hand in hand with live cooking shows. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. Oh and yes the food isn't good.but that's to be expected for Cuba. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. As for all royal service guests, we had la carte every night. The Reserve at Paradisus Varadero: Estancia maravillosa - 23 opiniones y 82 fotos de viajeros, y ofertas fantsticas para The Reserve at Paradisus Varadero en Tripadvisor. Entertainment was lacking in the pools. There is no reviews about the reserve and the main hotel is not a top ranking. Downtown is a 15-minute (about 20 CUC) taxi ride away, or guests can pay 5 CUC for a day . After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Multiple times on multiple days the resort was without waters. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. Temperature of foods, colds were warm hots were cool. See more questions & answers about this hotel from the Tripadvisor community. I've only saw the little lizards in Cuba, never an Iguana. This section within the Paradisus Varadero complex offers exclusive facilities and personalized service and is the perfect place to enjoy a relaxing family vacation. They had fully stocked bars with all the varieties. Does The Reserve at Paradisus Varadero offer any business services? Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. She was very accommodating and resourceful, all our requests were served in no time. No milk or cream. I guarantee none of those guests will return and they will be sure to tell their friends. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. Royalton Hicacos Varadero Resort & Spa. I stayed in Royal Service at Paradisus VAradero in 2013. The beach is very clean, and the water is very blue. The staff speaks multiple languages, including English, Spanish, and German. You eased my mind. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? Cleanliness, sanitation, and cross contamination a clear issue. No. The reserve paradisus (2 out 5) To start, yes I have been to Cuba before and know what to expect lol. Before or after dinner, a glass of wine or a delicious Mojito will never go amiss. We have been 9 times to Cuba and never experienced this shortage. Autopista Sur, Playa Francs, Varadero . The bar in the main lobby is brutal. Staff were friendly and attentive. A large family resort hotel in Varadero, this attractive low-key hotel is a good choice for those looking for a quieter experience in Varadero. Can anyone tell me more about the "Reserve"? Address and contact details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated . They dont want their pecos because of the extreme inflation right now. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. You can get around banking apps by going to the full site. And I really would have given this place the benefituntil what happened tonight. No lobster or fresh seafood. See more questions & answers about this hotel from the Tripadvisor community. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. It just got worse. Our room was big and clean however there were ants everywhere in our room. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? Enjoyed the reserve buffet as there were less people and staff more attentive. Paradisus Junior Suite 72 Paradisus Junior Suite Sea View 12 Family Junior Suite Ocean View 234 The Reserve Junior Suite 20 The Reserve Junior Suite Garden Swim-Up 20 The Reserve One Bedroom Master Suite 10 The . Kamila is a real treasure to the resort. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. Our AC worked well but from talking to other guests it seems to depend room to room. ever, and drinks. Varadero Beach. The. Is parking available at The Reserve at Paradisus Varadero? This is the version of our website addressed to speakers of English in the United States. Bring lots of Canadian dollars because thats what they want. Travel Agents; Contact; Login +1 844 428 0385 . The best feature of this resort is the staff. Yes, free parking is available to guests. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. Rated number 44 of 64 hotels in Varadero, Cuba by Canadian travellers. I have never been to Cuba before. Cash is best. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Pastas, pizzas and other Italian classics are reinvented in this space dedicated to Royal Service and The Reserve. We asked for more water especially even tipped the gentleman supplying the water and beer to no avail. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 user photos and best deals for The Reserve at Paradisus Varadero, ranked #60 of 96 Varadero hotels, rated 3 of 5 at Tripadvisor. more. All rights reserved, Assistance in organising excursions and visits. Buzn. We have been 9 times to Cuba and never experienced this shortage. Beautifully kept and maintained grounds. Tripadvisor performs checks on reviews. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. Many other guests were up in arms. victorialM7961LZ. We ended spending another $200 American ourselves for the balance of the week. WTF! Constantly running of specfic juices, alcohol, and ice at times. 9.116 opiniones. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. At times bars were out of certain things. Luckily The Reserve pool was not green. My family all ended up with upset stomachs. The Reserve at Paradisus Varadero, Varadero: 21 Hotel Reviews, 82 traveller photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 96 hotels in Varadero and rated 3 of 5 at Tripadvisor This resort has 5 restaurants. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. The Reserve at Paradisus Varadero, Cuba: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Cuba and rated 3 of 5 at Tripadvisor. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. Comfort, glamour, spacious rooms measuring 171.3 m located on the ground floor, views of the pool and exclusive designs, characterise the Master Suites, ideal for relaxing and enjoying some unforgettable holiday experiences. What food & drink options are available at The Reserve at Paradisus Varadero? Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. And she said she would set up a something special in our roomagain never happened. Dont assume credit cards are accepted anywhere. From the time we arrived and sat at the bar to start our Vacation, the issues started. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . If you have forgotten your password, we will send a new one to the email address provided Luckily The Reserve pool was not green. 234The Reserve Junior Suite 20The Reserve Junior Suite Garden Swim-Up 20The Reserve One Bedroom Master Suite 10The Reserve Two Bedroom Master Suite. We had an incredible experience at this hotel. THE RESERVE JUNIOR SUITE (54) These rooms in the exclusive The Reserve at Paradisus Los Cayos section afford lovely views of the hotel's gardens and swimming pools (levels 1 and 2). No, sorry, we are out. Pools: Good size and enough pools for everyone and all types of activities. you cannot go wrong with Paradisus resorts. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. The Reserve adds an extra layer of comfort to your vacation experience. If you continue browsing we will assume that you are allowing their use. None. I was thinking if this is a right option. That never happened. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. more, You seem to have JavaScript disabled. In the first place, the prices were absolutely outrageous. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. Bring lots of Canadian dollars because thats what they want. Features, facilities and services for each room type. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. Bring enough cash with you because I dont believe you can get it from their banks. These rooms are the perfect place for enjoying luxury as a family. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. The peninsula curves slightly just beyond the Paradisus, and the Ocean Varadero El Patriarca is just next door. The main pool was green with Algae as there is a shortage of chlorine in Cuba. We were very satisfied with exceptional service of Anna, Yanni. Entertainment was lacking in the pools. They claim their have been out for months and in fact, there was, none on the island. At the bottom right of the full-size image, you may either print the map or close the window and return to this page. Located on the 2nd and 3rd floors of the bungalows, you can rejoice in the views of the gardens surrounding the pool and the sophisticated Suites measuring 57.87 m. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. E-mail: jefe.ventas.pva@meliacuba.com Nearest airport Juan Gualberto Gmez, internacional , 34 Km Nearest hotels. Other than that, I would not recommend you go here, not a Cuban 5 star. With its villas, luxury amenities, private swimming pools and views of tropical . Meli proprietary information. Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates. The staff speaks multiple languages, including English, Spanish, and German. Bring enough cash with you because I dont believe you can get it from their banks. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. 1. Sign up now! facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. Features, facilities and services for THE RESERVE JUNIOR SUITE room. Banking apps, eBay, or Facebook market place are all blocked here. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. Absolutely no beef anywhere on the resort. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. Offering superior comfort in its rooms, preferential spaces for both adults and families, butler service and a Family Concierge, guests will enjoy the most luxurious amenities throughout their stay. Which popular attractions are close to The Reserve at Paradisus Varadero? The buffet restaurant is situated in the main building. Click on the preview-image above to see the full-size version of this Property Map. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. Ourselves and every other guest we encountered were beside themselves and simply left us speechless. Google Translation . Are you interested in The Reserve at Paradisus Varadero ? Does The Reserve at Paradisus Varadero have airport transportation? When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. She gave me a dirty lookthen made my food. When the next person moved up, I said I was there first. Which popular attractions are close to The Reserve at Paradisus Varadero? Room types may vary. Multiple times on multiple days the resort was without waters. The Paradisus . We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Reservations, transfers, etc, Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa), Drinks service and refreshing wipes available on request, First pressing service free (two pieces per pax), Free late check-out guaranteed up until 14:00 hrs, Free late check-out until 4 PM (according to availability), In-room spa only for rooms with bathtub or whirlpool bath ($), Independent building with exclusive rooms, Personalised check-in/check-out at separate reception, Personalised welcome card with the guests name on arrival, Piscina swim up exclusiva en hoteles con swim up, Priority reservations at la carte restaurants, Towels for beach / Swimming pool in the room, The first to receive offers and promotions. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Tripadvisor performs checks on reviews. And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. Ir al contenido principal. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. LOVED the resort, and definitely am coming back again. ever, and drinks. Official Website of Meli Hotels International CUBA 2001 - 2022. Let me start off with, I have been to Cuba many times, so I know what you expect. Opinin. SECURE THE BEST PRICE ONLY BY BOOKING ON MELIA.COM, WE GUARANTEE BETTER DISCOUNTS THAN ANY OTHER WEBSITE. Are there opportunities to exercise at The Reserve at Paradisus Varadero? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Algae growing on stools and walls, some pools shades of green. French fries or really anything enjoyable. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. Beautifully kept and maintained grounds. The food was not good at all. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. Claim your listing for free to respond to reviews, update your profile and much more. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. Yes, laundry service and a clothes dryer are offered to guests. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. Paradisus Varadero, Varadero. You can stand there waiting to be served for 10+ minutes, locals were served 1st. Private spaces, incredible rooms, Concierge services and VIP attention during your entire stay. They don't change the bedding only remake your bed daily. We recommend calling ahead to confirm details. Claim your listing for free to respond to reviews, update your profile and much more. Which room amenities are available at The Reserve at Paradisus Varadero? J.& A Anderson, Resort was beautiful. It is bad when you want to tip someone for their service, but can't. The spa was good--expensive--but clean, relaxing and good. 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